At Jenlisse Glow Sanctuary, your trust is at the heart of everything we do. We are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy explains how we handle your data, so you can shop with confidence and peace of mind.
What Information We Collect
When you use our website and services, we may collect:
- Personal details such as your name, address, phone number, and email when you place an order or reach out to us.
- Order information including your selected products, payment preferences, and delivery address.
- Device and browsing data such as IP address, browser type, and pages visited, to help us improve your experience.
How We Use Your Information
- To process your orders and keep you updated on their status.
- To answer your questions and provide customer support.
- To personalize your shopping experience and send you relevant updates (if you opt-in).
- To enhance our website and services for a smoother experience.
How We Protect Your Data
We use a combination of technical, administrative, and physical safeguards to keep your information secure. Your details are kept confidential and are never sold or shared with outside parties except as necessary to fulfill your order or meet legal requirements.
Your Choices & Rights
- You may review or update your information at any time by contacting us.
- You can request to have your data removed from our system, subject to legal and operational requirements.
- You may opt-out of marketing emails at any time by clicking "unsubscribe" in our messages.
Sharing of Information
We only share your information with partners when necessary to process payments, deliver your orders, or comply with the law. We do not sell your personal data to marketers or third parties.
Cookies & Tracking
Our website does not use cookies for tracking or analytics. Your cart is kept in your own browser so it is still there when you come back, and it reaches us only when you send your order by email. You can clear it at any time in your browser settings.
Updates to Our Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted here, and we encourage you to review this page periodically.
Contact Us
If you have questions or concerns about your privacy, we’re happy to help.
Email: care@jenlisseglow.life
Phone: +63 985 345 0725
Thank you for choosing Jenlisse Glow Sanctuary. Your privacy matters to us.